Service Learning in Business Program to Develop Critical Thinking in Language Skills

Abstract

Improving critical thinking through writing and speaking skills is innovative integrated learning to improve knowledge and specific learning outcome. Students in the business program are expected to be critical thinkers in giving business solutions in written and spoken forms. This study applies service learning in contextual teaching and learning (CTL) by conducting real-world business practice. It uses qualitative and quantitative research methods from observation, interview, and statistical data analysis. The result indicates that writing and speaking contribute to the student’ s critical thinking. Service learning provides practices in writing business solution that involves critical thinking. Students can fluently explain in meaningful responses during question-and-answer sessions and provide suitable argumentation. Both quantitative and qualitative analyses show that writing and speaking skills give useful impacts on critical thinking to prepare students for future careers. The lecturer’s instruction is suggested as the guideline to do business community service so that the project will be beneficial for business society. The study recommends language skills and critical thinking be included in the business curriculum.